Privacy Policy

Chimney Works USA (“Company,” “we,” “us,” or “our”) is dedicated to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://chimney-works-usa.com (the “Website”) or use our professional chimney services.

1) Information We Collect

• Personal Information: When you contact us, request a quote, schedule a service, or subscribe to updates, we may collect your name, phone number, email address, and relevant service details.
• Non-Personal Information: We may automatically collect information such as your IP address, browser type, device, operating system, and browsing behavior using cookies and analytics tools.

2) How We Use Your Information

We use collected information to:

• Provide, manage, and enhance our chimney inspection, cleaning, repair, and installation services.
• Communicate with you about appointments, quotes, and service-related updates.
• Improve our Website’s functionality, performance, and marketing effectiveness.
• Comply with legal, regulatory, and safety obligations.

3) How We Protect Your Information

We apply industry-standard security practices to safeguard your data from unauthorized access, alteration, disclosure, or loss. While we take all reasonable precautions, no digital transmission or storage system is completely secure.

4) Sharing Your Information

• We do not sell, rent, or trade your personal data.
• We may share limited data with trusted service partners (e.g., payment processors, hosting providers, scheduling systems) who support our operations.
• These third parties are bound by confidentiality and data protection agreements.

5) Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve user experience and gather analytics. You can disable cookies through your browser settings, though some Website features may not function correctly as a result.

6) Third-Party Links

Our Website may contain links to external websites. Chimney Works USA is not responsible for the privacy policies or content of those third-party sites. We encourage users to review their respective policies.

7) Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal information. To exercise these rights or ask questions about data handling, please contact us directly.

8) Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time. The most recent version will always be posted on our Website with an updated effective date.

9) Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Chimney Works USA
Email: [email protected]
Phone: (888) 779-5565